? General Information
All shipping arrangements to and from TARLA are the responsibility of the user. This includes all associated costs and tracking of the shipment.
- Items should arrive at TARLA no more than one week before the scheduled experiment.
- Each package must be clearly labeled with:
- TARLA contact person (beamline scientist or technical staff)
- Beamline name
- Project number (as listed in the User Portal)
? TARLA Shipping & Receiving Contact
Contact Person: [To be designated]
Email: [To be provided, e.g. useroffice@tarla-fel.org]
Phone: +90 (312) 484 43 84
Address for courier shipments:
Turkish Accelerator and Radiation Laboratory (TARLA)
<Beamline Scientist Name>, <Beamline Name>, Project <XXXXXX>
Gölbaşı Campus, Ankara University
06830 Gölbaşı / Ankara, Türkiye
Phone: +90 (312) 484 43 84
To ensure safe and timely delivery, please follow the instructions on packaging, labeling, and communication provided below.
? Shipping Hazardous Materials
If your shipment includes hazardous materials, you must:
- Comply with ADR (by road) or IATA (by air) regulations.
- Include two printed copies of the Material Safety Data Sheet (MSDS/SDS) in the shipment.
- Clearly label hazardous items with appropriate warning signs in line with Turkish and international safety regulations.
- Inform TARLA HSE (Health, Safety & Environment) team in advance if any special storage or handling is required.
? Only the minimum quantity required for the experiment should be shipped.
? International Shipments
Users are responsible for customs clearance and for any charges arising from international shipments.
To minimize delays:
- Attach 3 copies of the Commercial Invoice with detailed item descriptions (e.g., "Non-hazardous geological samples for research only").
- State the quantity, value, and purpose (research use only).
- Keep shipment values realistic (suggested: ~$1 per sample, min. $20 total).
- Mark containers and packages as returnable where appropriate.
For shipments coming from the EU or other regions, include certificates such as:
- Certificate of Origin (if applicable, for tax exemption)
Notify TARLA Shipping & Receiving team at least one week in advance of the package arrival with:
- Carrier name
- Tracking number
- Invoice copy
- Any documents required for customs clearance
? Upon Arrival at TARLA
TARLA Shipping & Receiving will notify the responsible beamline staff when your package has arrived.
- All non-hazardous packages will be delivered to the beamline.
- Hazardous materials will be stored in the designated chemical storage room until needed, unless otherwise coordinated with the HSE office.
❗Note: TARLA does not accept cash-on-delivery (C.O.D.) shipments.
? Return Shipments
Users are also responsible for return shipment costs. To help streamline return logistics:
- Pre-arranged round-trip shipments are encouraged.
- Include return labels and documents in the original shipment if possible.
- Alternatively, complete a Return Shipment Request Form and email it to the TARLA Shipping team.
Return processing may take time based on customs, destination, and shipping method.
❓ Questions?
For questions or coordination, contact the TARLA logistics team:
? [useroffice@tarla-fel.org]
? +90 (312) 484 43 84
We recommend initiating your shipping planning at least 2 weeks before your beamtime to ensure smooth delivery and customs clearance.